Help

Help & guides.

Everything you need to order, receive, and use your peptides properly.

How to use your peptides

Mix it, read your dose, inject it, store it - the plain-English guide that comes with every order.

Mixing guide

The exact reconstitution for every peptide we stock - how much water to add, the concentration, and clicks per dose.

Delivery & ordering

How ordering works, delivery zones and fees, and cold-chain shipping around Bali.

FAQ

Common questions on products, payment, storage, and what we do and don't test.

Contact

Talk to a human on WhatsApp - for orders, questions, or anything about your package.

Common questions.

Our products are supplied strictly for research use only. We don't provide legal or medical advice, and you're responsible for compliance with the rules that apply to you. If you're unsure, do your own research before ordering.

No. Everything we sell is for research use only, not as a medicine, so there's no prescription involved. We don't make medical claims or give medical advice.

Those are prescription medicines, manufactured and regulated as drugs. We supply research peptides for research use, not medicines. We make no therapeutic claims, and nothing here is a substitute for medical care.

Lyophilised (freeze-dried) peptides hold up for a while at room temperature, but heat is the enemy over time. Once reconstituted, keep them refrigerated at 2 to 8°C. We deliver everything cold and include a short storage and reconstitution guide so it's clear.

Yes. Vials arrive freeze-dried for you to mix yourself, which is straightforward and free. If you'd rather not, switch on our reconstitution service and we'll make it up to spec, ready to use, for Rp 100.000 per vial. We can fill pens and cartridges for you too.

Yes, free with every order. We include a 3ml allowance of bacteriostatic water per vial you buy, made up from a mix of our 3ml and 10ml vials so it covers your whole order. Use as much or as little per vial as your protocol needs. Extra is available if you want it.

Message us. We pack every order cold and track it on the way, and if something goes wrong in transit we'll sort it, replacement or re-ship. We don't take your order and disappear.

There's no online checkout. Add what you want to your order, then tap Send Order, it opens WhatsApp pre-filled with your items. We confirm stock and dosing, then arrange payment and delivery directly with you. We take local bank transfer or crypto (USDC, USDT, or BTC).

By bike courier across South Bali, packed cold. Free around the immediate Canggu area; a small fee further out through the Seminyak-to-Ubud belt (Rp 50.000) or down to Uluwatu (Rp 75.000), waived on larger orders. East and North Bali and the Nusa islands are quoted by distance. Order before 2pm for same-day in the closer zones. Full zones and fees are on the How to Order page.

Yes. Pens, bacteriostatic water and cartridges can go in the same order, and we'll help with reconstitution and dosing so you arrive ready to start.

Where our suppliers provide a Certificate of Analysis, we share it on request. We're working toward our own independent third-party testing, and we'll always tell you exactly what we have for the batch you receive. We won't claim something is lab-verified when it isn't.